In this post, I did a complete review of Luno.
Luno is a cryptocurrency exchange where users can buy, sell, send, and receive Bitcoin and Ethereum. It was formerly known as Bitx but later rebranded to Luno.
I have been using this exchange consistently from 2016 to this date.
I wrote my first review of this exchange in 2017.
In this 2022 review update, I not only gave a total rundown, but I also included a video on how to trade profitably on Luno.
This review is the most detailed and concise Luno Review online. So if you are ready to know all there is about Luno, read on.
Luno Review Brief
To smoothly walk you through this exchange, here is what I will be covering
- Company Overview
- Luno Features
- Luno Services
- Supported Currencies and Payment Methods
- Transaction Fees
- Deposit and Withdrawal Limits
- Supported Countries
- Customer Support
- Luno Vs Quidax
- Luno Vs Remitano
- Luno Vs Coinbase
- FAQs About Luno
- Conclusion – Is Luno Reliable?
Clicking on any of the links above will take you straight to that section.
1. Company Overview
Luno (formerly known as Bitx) is a cryptocurrency exchange/wallet provider.
It started as Bitx in 2013 in Singapore and expanded to several other countries.
On Jan 11, 2017, its changed brand name from BitX to Luno (meaning ‘Moon’).
This must have been a well-thought rebranding because this company grew exponentially in 2017.
Luno provides Bitcoin services similar to that of Coinbase. However, it was able to make all its services available in countries where Coinbase exchange services are not supported.
Luno is the most popular exchange in South Africa as it records its highest trading volume there followed by Nigeria.
Now that we know a brief history of the company, let’s look at its features
2. Luno Features
- Large Trading Volume
- Tight Spread
- Customer Support Via LiveChat
- Instant Buy and Sell
- Easy to Use Trade Room
- Price Alert
- Instant deposit
- Mobile App
- Multiple Currency
- Safe Secure system
- Referral
3. Luno Services/Products
Luno offers the following service and Products
- Instant buy/sell
- Exchange
- Wallet
- Luno Business
- Luno API
- Savings Wallets
1. Luno Instant Buy/Sell
Here users can purchase and sell Bitcoin and Ethereum instantly with fiat currencies like the NGN or ZAR. The transaction fee at the ‘instant buy/sell’ starts at 2% but could go higher.
Note: In the August 2019 update of the site, this section is no longer called instant buy/sell. However, you can access this feature from the wallet.
Also, limits apply when buying here. The limits are per transaction and depend on your country. For Nigeria, the minimum buy/sell is 50 naira while the maximum buy-sell is 3.6 million NGN.
Note that this is per transaction on the instant buy/sell not on the exchange.
For limits on other countries, click here.
2. Luno Exchange
The Luno exchange is a ‘Trade Room’ where you can trade cryptocurrency pairs.
It provides charts and indicators sufficient for both pro and new traders to conduct analysis before placing trades.
Depending on your country, you have various cryptocurrency pairs available for trading.
For example, in Nigeria, you have BTC/NGN, ETH/NGN, XRP/NGN, etc. available for trading.
Transaction fees can be as low as 0.03% or as high as 1% depending on your country.
I gave more details on the transaction fee section of this post. I also showed how to pay zero transaction fees when trading.
3. Luno Wallets
Luno provide wallets for the following currencies
- All supported cryptocurrencies – buy, sell, send, receive, and store
- Fiat wallet (NGN, ZAR, EUR, IDR, MYR, ZMW) – Deposit, withdraw, exchange for cryptos
Note: You can only access the fiat wallet for your country.
4. Luno Business:
Luno business account is designed for companies that have a large fund and want to do more than just trade Bitcoins.
This account type is meant to attract trading firms, financial service firms, Miners, Cryptocurrency startups, etc.
5. Luno API
Luno API gives developers access to perform certain actions on their Luno account through another platform; this can be automated trading, generating BTC addresses, sending and receiving, etc.
6. Savings Wallet
Luno allows its users to save their BTC, ETH, and USDC on its platform and earn up to 4% interest per annum.
How this works is that you will create a Savings wallet and transfer your coins in it to earn.
These coins are then lent to Luno’s trusted lending partner who enters into individual loans with third parties.
The interest will be paid into your Bitcoin Savings wallet on the first day of each month.
Of the three Savings wallets, you can choose to create one, two, or all three; it’s your choice!
The interest on each is as follows:
- BTC Savings wallet – 2% interest
- ETH Savings wallet – 2% interest
- USDC Savings wallet – 7.6% interest
You can transfer your Bitcoin out at any time and at no charge.
The transfer to your wallet, though instant, can take from 1 – 7 business days.
Find more information here.
NOTE:
- You will start earning interest the next day at a variable interest rate.
- Your crypto will be lent to a third party and it is not insured or guaranteed.
These are the products and services available for now.
Let us look at its payment methods and supported currencies.
4. Supported Currencies and Payment Methods
Supported Cryptocurrencies
- Bitcoin (BTC)
- Ethereum (ETH)
- Bitcoin Cash (BCH)
- Ripple (XRP)
- Litecoin (LTC)
- USD Coin
The number of coins supported is not impressive and users have constantly queried why more cryptocurrencies are yet to be included.
I asked this question in the Luno Meet held in Port Harcourt Nigeria.
The answer was that the Team only wants to support cryptocurrencies with the strongest integrity that is why they take time to include a new coin.
However, the Luno team is planning to include more coins.
Supported Fiat Currencies
- Euro (EUR)
- Indonesia Rupiah (IDR)
- Malaysian Ringgit (MYR)
- Nigeria Naira (NGN)
- South African Rand (ZAR)
- Zambian Kwacha (ZMW)
Luno Accepted Payment Methods
It depends on the country you are operating from.
Have a look:
| Country | Currency | Payment Methods |
| Europe | EUR | Debit / Credit card, SEPA |
| Indonesia | IDR | Bank Transfer |
| Malaysia | MYR | Interbank Giro / IBFT |
| Nigeria | NGN | Bank Transfer, Debit card |
| South Africa | ZAR | Cash deposit, EFT |
| Zambia | ZMW | Bank Transfer |
Note: As of press time (1/17/2022), Nigerians can only make fiat transactions via a third party. Find full details here.
5. Transaction Fees
Transaction fees on Luno can be broken down into
- Send and receive fees
- Deposit and withdraw fees
- Trading fees
These fees vary from country to country and also depends on the payment method. Full details can be found here on the Luno site. However, here is the summary below.
Send and Receive Fees
| Currency | Method | Send Fee | Receive Fee |
| BTC | To Bitcoin address | Dynamic | Free |
| BTC | To email address | Free | Free |
| BCH | To Bitcoin Cash address | Dynamic | Free |
| ETH | To Ether address | Dynamic | Free |
| XRP | To Ripple address | 0.03% | Free |
| LTC | To Litecoin address | Dynamic | Free |
| USDC | To USDC address | Dynamic | Free |
Note: Send fees are not determined by Luno but by the blockchain network. The blockchain network fee varies from time to time hence ‘dynamic’ in the table above.
Deposit and Withdraw Fees
Just like the blockchain fees above, Luno does not determine the deposit and transaction fees.
They employ the services of payment processors who process payments from and to the Fiat wallets.
The fees depend on the payment processor and are calculated before you proceed with payment.
| Currency | Method | Fee |
| NGN | Payment Voucher | 20NGN per 1,000NGN Capped at 5,000NGN |
| EUR | SEPA, iDEAL, SOFORT, Card | Free |
| MYR | Interbank GIRO / IBFT | Free |
| ZAR | EFT | Free |
| ZAR | Cash Deposit Penalty | ZAR 20.00 + 5.00% |
| IDR | Bank Transfer | Free |
| IDR | SMS, ATM, Inter banking | IDR 4,000.00 |
| ZMW | Bank Transfer | Free |
Trading Fees
This is how Luno generates its revenue. The fee varies depending on the country.
The Instant buy/sell charges 2% or higher.
At the exchange, the Taker pays a transaction fee depending on the country he is trading from and his trade volume for the past 30 days.
The Maker pays no fee.
Note: The ‘Maker’ is the person that sets the buy/sell price at the exchange while the ‘Taker’ is the one that buys/sells at the price set by the ‘Maker’.
Get more details on the fees here.
That said, there are limits to the amount you can withdraw or deposit to your fiat wallet based on your verification level.
Let’s look at it below.
6. Deposit and Withdrawal Limits
The user’s country and verification level determine the deposits and withdrawal limits.
The table below shows that for Nigeria, South Africa, and Europe.
| LEVELS | REQUIREMENTS | DEPOSIT | WITHDRAWAL |
| Level 0 | Email verification | Not allowed | Not allowed |
| Level 1 | Phone verification | All-time Deposit NGN 200,000 ZAR 15,000 EUR 1,000 | All-time Withdrawal NGN 200,000 ZAR 15,000 EUR 1,000 |
| Level 2 | ID verification | Max. Deposit/month NGN 500,000 ZAR 50,000 EUR 5,000 | Max. Withdrawal per month NGN 500,000 ZAR 50,000 EUR 5,000 |
| Level 3 | Proof of Residency | Max. Deposit/month NGN 10,000,000 ZAR (limit may apply) EUR 100,000 | Max. Withdrawal per month NGN 10,000,000 ZAR (limit may apply) EUR 100,000 |
Note: To go above the deposit and withdrawal limits in level 3, you have to apply for a business account as described earlier above.
So far, you will notice that I have only mentioned certain fiat currencies. This is because Luno does not support all countries.
Let’s look at the supported countries proper.
7. Supported Countries
Luno currently supports over 40 countries. They include;
- Nigeria
- South Africa
- Indonesia
- Malaysia
- Zambia
- Belgium
- Bulgaria
- Croatia
- France
- Germany
- Sweden
- Switzerland
- United Kingdom
- Slovenia
- Austria
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- Greece
- Guernsey
- Hungary
- Portugal
- Romania
- San Marino
- Slovakia
- Spain
- Iceland
- Ireland
- Isle of Man
- Italy
- Jersey
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Monaco
- Netherlands
- Norway
- Poland
The country with the highest daily ‘Trade Volume’ is South Africa followed by Nigeria.
8. Customer Support and Public Opinions
In the intro of this post, I said that I have been using Luno since 2016, so there is a lot I can say about customer support.
Luno Customer Support back in 2016/2017 was really poor. However, there has been a significant improvement. Although I believe more can be done.
The exchange has a very extensive HELP CENTER. You will find answers to most questions here.
In case you don’t find answers to your query in the HELP CENTER, you will have to contact customer support via LIVE CHAT or submit a support ticket.
The LIVE CHAT is not available 24/7 and replies to support tickets are usually within 24 hours.
You might need to contact support more than once to have your queries resolved as their first response are sometimes generic.
Luno has a very low rating on Trust Pilot mostly from people complaining of blocked accounts or pending transactions.
There are several reasons why this could occur – it could be verification limit restriction, deposit from a bank account that does not bear the same name as the owner of the Luno account, etc.
That said, customer support could do better at attending to this issue.
It is worthy to mention however that bitcoin exchanges like Coinbase and Binance also have poor ratings on Trust Pilot.
We are also coming to the end of this review.
But before we get to the conclusion, let us compare Luno with its major rivalries and answer some of the Frequently asked questions.
Remember, I am still going to show you how to trade profitably on Luno. Read on
9. Luno vs. Quidax
Quidax was launched in 2018, 5 years after Luno.
So far, it has proven to be Luno’s major rivalry in Nigeria.
It operates a similar model to Luno but supports more cryptocurrencies.
Also, it processes withdrawals faster than Luno.
However, Luno beats Quidax in terms of liquidity.
Read our review of Quidax here
10. Luno vs. Remitano
Remitano, unlike Luno, is a P2P exchange where buyers and sellers can trade directly.
Remitano modulates the trades using escrow.
Luno for a long time now has been the choice trading platform in Nigeria while Remitano is the choice P2P platform.
There is really not much comparison angle between these two exchanges because they operate different business models.
Read my full review of Remitano here
11. Luno vs. Coinbase
Coinbase is one of the most used OTC cryptocurrency exchanges worldwide.
It supports the storage, buy/sell, and swap of more than 50 cryptocurrencies.
However, Coinbase does not have an integrated Trade Room like Luno (except in its Pro version).
It supports trading for 102 countries but unfortunately, Nigeria is not one of them.
This is where Luno has an edge.
Learn more about Coinbase here.
Also read:
- Luno Vs Coinbase – Which is Better for You? | The Complete H2H Comparison
- Coinbase Review(2020)| How Safe Is it?
12. Frequently Asked Questions About Luno
In this 2020 update of the Luno review, I decided to include some of the questions frequently asked from the comment section. So make use of this or you leave a question on what you are not clear about.
– Luno complies with the regulatory bodies of the countries it supports to ensure that the user’s fund in the fiat wallet remains safe.
– Its account is audited regularly.
– The CEO or CTO of the company cannot single-handedly withdraw the cryptocurrencies in the wallets or fiats in the bank account.
– Users can enable 2FA to increase the security of their Luno account.
Yes, here are the reasons;
The BVN (Bank Verification Number) is a number that unified all the bank account of a user in Nigeria. It was introduced by Nigerian Banks to protect customers from identity theft and fraud.
The Nigerian government made it mandatory for anyone who wants to have a bank account. The BVN can be said to be similar to the Social Security Number in the USA.
Nigerians need to provide their BVN to protect them against identity theft, improve service delivery and speed, and help restore their accounts if they lose their login.
Luno or anyone cannot gain access to your bank account information through your BVN. Secondly, it stores personal information including the BVN in a secure, encrypted form only accessible to authorized personnel.
1. Visit Luno and create an account
2. Verify your account to at least level 1 (phone verification)
3. Deposit fiat (e.g. Naira) to your Luno fiat wallet
4. Buy Bitcoin or Ethereum with the deposited money either at the instant buy/sell or at the exchange.
I gave a demo of this in the video below.
Withdrawals on Luno are now automated and fast 24/7.
They are processed in less than 5 minutes but on rare occasions, it could take up to an hour.
This is a laudable improvement considering that before then, it was processed 3 times a day on working days only.
Verve cards are not international cards, they are restricted for use in Nigeria alone. Luno supports over 44 countries and thus only accepts international cards like Master cards, Visa cards, etc.
Yes, Luno accepts international cards.
However, the name on the card must be the same on the Luno account else the transaction will not go through.
This is a necessary measure to prevent a stolen card from being used on Luno.
For security reasons, Luno does not share its office address with the public.
If you need to contact Luno, send an email to support@luno.com.
First, you need to create an account.
i. Go to luno.com and hit the ‘Sign up’ button at the top right.
ii. Enter your email and create a password and click on ‘Let’s go’
iii. Check your inbox and click on the link sent to you. Then click on ‘I’ve confirmed my email’
iv. Next, you enter your phone number and input the code sent to you to verify it
v. Voila! You’re in. Go ahead and explore the services
You can go ahead and watch this explainer video to learn how to buy/sell, send/receive, or trade cryptocurrencies on Luno 👇
Note that this is not financial advice it is what I do.
If you need financial advice, please seek the help of a professional.
Enjoy the Video.
13. Conclusion: Is Luno Reliable?
Judging from my experience so far, Luno has come to stay especially in countries overlooked by exchanges like Coinbase. No wonder its biggest market is in Africa.
It is also strengthening its bond with its users and keeping them abreast of the crypto world by holding several meetups in Nigeria. Luno holds yearly Meet up in Lagos, Abuja, Port Harcourt, and Enugu.
Though it has its pros and cons (see the rating below), it is continuously improving.
So, is Luno reliable? Absolutely.
That brings us to the end of the review of Luno,
And now it’s your turn. Tell me
Have you used Luno and what are your experiences?
In what area do you think Luno can get better?
Or maybe you have a question about something I wrote in this Luno Review 2020 Update?
Whichever it is, let me know in the comment section below.
If you enjoyed this post and want to encourage us to keep dishing out awesome content like this, then give us a share using the share buttons below.
luno is a scam..my withdrawasl status is still pending since last year…its a scam..dont fall for it.
I withdrew yesterday.
Last week.
Cancel and retry.
Hello, I’d like to know which bank in Nigeria one can make fast withdrawal with from Luno? Because I have been reading about fail withdrawal with luno and I also want to know if I can still withdraw with my level 0 verification because I have not yet added my government ID details .
Thanks
You can withdraw with level 0 verification to the limited allowed.
I withdraw from luno almost every week. I have not had issues. Withdrawal takes at most 2 working days. If you withdraw in the morning before 9am. You will likely get paid before 4pm. If you withdraw after 9am, you will likely get paid the next day. However, sometimes you will get paid that same day. I have always withdraw to my Zenith bank account so I can’t say for sure if other banks takes longer or shorter time to process.
I use my GTB as withdrawal account. I got credited within an hour.
I don’t know if anyone else has noticed this but I have been unable to deposit in my luno wallet. It keeps saying transaction unsuccessful and I have tried two different atm cards maybe someone night know what the reason is or has encountered such problem too
Hi,
I appreciate your guides on bitcoin transaction.
Please, I am relatively new in bitcoin trading. However, my recent experience with Luno is confusing.
I had bitcoin worth of 0.00099 in Luno. For experimental purpose, I transferred 0.0001 to Coinbase. To my surprise, the balance in my Luno account was zero with a claim that 0.0008 was a transaction fees.
How could 8 be charged to transfer 1?
I am confused please guide me because I am planing to put in more money.
Thanks.
Akolawole S.I
This is very informative and nicely written. Bitcoin is the future of digital money
Jude you are doing really good, I like the way you review thing to the nitty-gritty. keep the good work coming bro. Kudos!
Thanks
Jude your article has given me the best education on this than anything I have read so far. You really demystified the subject. Please be available to give us answers as we come to seek further knowledge on this from you. Nkem.
Thanks Nkem
You are really doing great Jude. Thanks for your education. Please is it possible to reach you by phone or email? Posting links here may not be ok. I have something you can help check. Thanks
You can contact me at info@nigeriabitcoincommunity.com
Thank you Mr Jude
Hello Jude, I highly appreciate your incisive, thorough and objective reviews. They easily stand out from the numerous lopsided and half-baked reviews littering the internet. You are a worthy representative of Nigeria. Keep it up!
Thanks Martin. I try my best
I want to make it grow up
How can i invest my luno account I have 0.00006517
I saw it in my blockchain wallet under sponsored links in the menu. Here is the link https ://coinsbank (.com/)
Please check and let me know what is it about. thanks
Please do you know about Coins bank and how it works
No,
You can give me a link and I will check it out
I just started a new blog on this niche, please can you check it out and tell me what you think?
Feel free to email me
Hi there,
This message is intended for any prospective South African investor interested in purchasing Bitcoin and/or Ethereum through Luno – our local cryptocurrency exchange. If you are still condisering use this service, I implore you to seriously reconsider.
This is a highly unethical company – and that’s to say the least. There are three main issues with this business, namely:
1) Dubious Price Setting
Luno sells Ethereum and Bitcoin at a 20% markup compared to most global cryptocurrency exchanges. They are absuing their position as the only South African exchange to charge people far more than what they should. What this means is that when you purchase currencies through this platform you are paying considerably more for the coin that what an investor in the US, UK and Europe would pay. From the moment you purchase through their exchange you have lost money as you paid more than what the going rate actually is for the currency. To make matters worse, the price hike only seems to apply to purchases made, however, when you sell off your holdings for FIAT then miraculously your coins seem to depreciate in value to the globally accepted norm – which means you’re selling for the going rate. Luno has published two articles which refer to local supply and demand in this respect, however, it would be wise to treat these articles with circumspection. Obviosuly the people lining their pockets by charging 20% more than what they should will say something to substantite their actions, so they can keep doing it.
2) Terrible. Non-existent customer Support.
This company has no contact details. There are no landline numbers or physical addresses listed on their website or any other web address for that reason. The only contact you could have with this business is through this email address support@luno.com. If you ae able to get a response with regard to any query you might have then count yourself luky. Personally I have sent this email 5 qeury mails in the past, to which I received no reply. This company has taken every measure to ensure that you are unable to contact it. It leaves all customers that are able to discern what is really going on with the inablity to get hold of anyone. I have tried to find out what the founder and CEO’s contact details are so I can have my lawyer deliver a legal letter to him, however, as expected the company was not forthcoming with any details. These actions are in total breach of the consumer protection act, but not to be unexpected from a group of people that have something to hide and dont want to come out.
3) They are thieves
This company will flat out steal from you. To put you in the picture, I set up a recurring payment from my bank account to Lunos account every Friday afternoon sothat I could automate my investments. It was working smoothely until I found out how much they hiked their prices by when i compared the price i was paying for a coin to numerous other exchanges. I subsequently sent the aformentioned legal mail to support@luno.com but recived no response. However, I forgot to cancel my weekly scheduled payment to Luno. The Friday morning following that mail my payment was deducted from my checking account and subsequenlty transferred to Lunos account(this is instant because we both bank with FNB) and I received my normal sms. Lo and Behold that money never reached my Luno wallet, although they took my money they felt no need to allocate it to my account – that money has still not been allocated to my account to this day and has not been returened to my account. I can’t speak for everyone but in my books that is theft.
There are numerous other issues with this company, but those are the three most notable ones I would other inquisitive investors to be aware of. Please do not consider this exchange, you will truly be doing yourself a disservice. Furthmore, you will allow this unethical company filled with immoral people to grow bigger without consequence.
If you want to begin investing in the digital economy then i could suggest the follwoing global sites that will allow you to purchase and hold Bitcoin and Ethereum using your credit or debit card:
Spectrocoin
Coinmama
Localbitcoins
These are all reputable exchanges that you will be able to find with a quick Google. Some of their fees can be slightly high, however, you can rest assured your’re dealing with an ethical company and purchasing your coins at an acceptable rate.
That’s my 2 cents on Luno. I believe it is just a matter of time before you hear about them in the news for finacial misconduct and consumer abuse. If you do decide to use this company then be prepared to be financially exploitated, receive poor service and if you’re lucky, have your money stolen as well.
Best of luck with your endeavours. Oh, and if anyone from Luno is reading this, how does it feel good to be a criminal? Let me know, would be nice to hear from you. You’ve got my customer support tickets.
I believe all the things you have said so far is peculiar to your country. I have used Luno severally from here in Nigeria and I have not encountered all you have said above.
I agree with you about their customer support. It takes 1 to 2 weeks for you to get a reply from them. You can also follow Luno on twitter @lunomoney. I believe you can get your answers faster there. secondly, their office is in cape town. you can go there to sort out your issues with them.
About the dubious price setting you mention above, You can buy and sell bitcoin directly from Luno at their price or you can buy from the exchange. The prices at are the exchange are much cheaper. At the luno Exchange, you are buying directly from individuals who are selling. Luno only moderate this and charge for processing. I personally buy/Sell on the exchange.
In Nigeria, Luno does not charge for funding your account in Fiat, however, they process their funding through a third party PayU. PayU charges 1.5% of your funding amount which I believe is pretty too much. On withdraw to fiat, Luno charges NGN 200 for processing no matter the amount which ok. I personally prefer to buy bitcoin on Remitano as its cheaper to buy there and sell on Luno as its more profitable to sell there. This method might not be profitable anymore unless you are buying a small amount of bitcoin as bitcoin transaction fees are not on the high untill the implementation of the lighting network.
so again aside from the poor customer service you mentioned, every other issue should be peculiar to your country.
Hello Jude, You’re really doing a great job keep it up. but would like to ask about Ngexchanger vs remitano pls which more cheaper to in times of buying crypto coins?
Remitano is cheaper. However remitano don’t exchange all cryptocurrencies ngexchanger does all. Even though all is not listed, you can contact then for it.
However you can check the two exchanges to know where is cheapest before you buy. Things might change
thank you for the response appreciated
Hi Jude, can you help me to recover my 2.2 ethereum from my Luno account, I am not happy the way luno treated me. because I ask for their help about 0.25 ethereum sent but not replect in the other account, they blocked the user profile and account blocked also. I have been trying to have account open but they refused, apart from their email, no phone number and how can I go to south Africa for this, is unfurnate my 2.2 ethereum worth about 1 million naira. Oh my God
My friend, I am victim of luno, I loss 2.2 ethereum with luno because they have total control of your account, they blocked my account, they ignored my email, they ignored my query, no any other means to reach them, they engaged in selective scam, they select accounts, I am disappointed.
Hello Jude, I have been trying to sign up on LUNO for 3 days now. The verification code for phone registration is not being sent to my phone and even when i click the call option. No call comes through.
Hello Rabzy,
Download Google authenticator from playstore. Use that option instead of the SMS option
please try another phone number.
I just opened a Luno account for a family friend two days ago and I did not experience this issue. the text was not receive buy the call was received.
wow! I’m so proud of you Jude. I leave in SA, but never got this point blank review. Thank so much.
Meanwhile, what can you say about a private key generated for me by Luno, isn’t that meant to give me full control over my coins?
Thank you for the compliment.
Yes sure,
I don’t think Luno gives a private key generation. if they do, it will be pretty cool.
what they have is API key. this is for third-party software integration.
However, if you think they do, I will be happy if you can educate me on it.
thank you.
Hi, my ETH and BTC believed was hacked by hacker. I didn’t conduct and authorized any transaction but all the coins gone! Anyone can help on this to report the case? Thanks
Please on what platform did you store your altcoins. Also if it is luno, do you use the android mobile app?
I’m using Luno apps. At the time before I found my coins gone I was tried to open the Luno link in pc and it’s keep on divert for me to refresh it. End up all gone. I hope there will be send out by mistake and can trace back.
This is the first time of me getting such report. I strongly believe your password was compromised. Maybe someone knows your application password. Please try to change your password and report to luno customer service.
I have not experienced that before. I always advice you enable 2FA authenticator.
Contact Luno support and tell them about this. Although they might take a week to reply you
Very informative man. Thanks
Very educative review! Pls, can u do a review on PAXFUL?
Hello Adewale
Paxful is similar to Remitano and Localbitcoins. We have not done a review on Paxful but we have compared it with remitano and localbitcoins. You can read it here https://nigeriabitcoincommunity.com/review-paxful-vs-remitano-vs-localbitcoin/
As per your request, We will include Paxful in our schedule to also review it. Thank you.
Hello ,you mentioned “hardware wallet” I’ll like to know how it works and how do I get one thanks
Hello Muri. I am currently developing articles on hardware wallets and review of 3 major hardware wallet and where to purchase them. However i briefly introduced hardware wallet and a link to buy it in the post i wrote on types of bitcoin wallet. you can click here to read and buy one. https://nigeriabitcoincommunity.com/types-of-bitcoin-wallet/
Hello Razaq. You can read our review on TBC here https://nigeriabitcoincommunity.com/scam-alert-the-billion-coin-tbc/
You are an authentic analyst on Bitcoin. Pls can you do same on TBC? .
Thanks, Rasaq.
We try our best
I knew about TBC since 2016.
I will put it down as one of the review topics
You will be the first to know when it is ready
Am interested too. Thanks
Hello Razaq.
We just published a review on TBC
You read it here. https://nigeriabitcoincommunity.com/scam-alert-the-billion-coin-tbc/